Privacy Policy

This policy covers how we (The Oyster Collection) collect, use, disclose, transfer and store your data. Our website www.oystercollection.co.za is the official website for our company.

Please read the following information carefully. If you book on behalf of others, you are responsible for ensuring that the others are aware of the content of this Privacy Policy and are in agreement with you supplying their personal date to use to make a booking or enquiry. By making a booking or an enquiry, you agree to the transfer, storage and processing of it as necessary. We will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this privacy policy but if you do not agree with this policy, we cannot accept your booking and you should not use this website.

Objectives:
The Oyster Collection has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.

Explicit Information Gathering:
Any information requested from you is used to provide information for the purpose of those who enquire about our products and services, and to handle related business matters. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site will be used to notify you about products and services that we think will be of interest to you.

Covert Information Gathering:
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Information Usage:
When you disclose personal information to us that is where it stays. The only exception involves disclosure according to an order of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organisation.

Links to Third-Party Sites:
This site contains a number of links to third-party sites. The Oyster Collection is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. The Oyster Collection does not endorse any of the products or services marketed at any third- party sites.

Security Measures:
Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

Contacting us:
With respect to this website, there are two options regarding your personal information. If you wish to contact us about our products or services, then you need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our database, please inform us and we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:

Sending electronic mail to reservations@oystercollection.co.za or call us on +27 (0)21 876 2112

If you have any questions about this security and privacy statement, the practices of this site, or your dealings with our company, you can contact us using any of the above communications channel.